Single device login.
Only one device can be logged into your account at a time. Do you use mobile and web to log in, or two different computers? For security reasons, logging in on a second device will cause a notification on the first device, automatically logging it out within one minute. This allows you to save your work and log back in if needed. We recommend immediately changing your password if you have not initiated the second login.
Account security and password sharing.
In line with our Terms and Conditions, accounts and passwords should never be shared, as this practice can expose your organization and data to vulnerabilities. If you need additional administrators, please consider upgrading to maintain privacy and security. Providing each administrator with their profile allows the account owner to manage access easily, including quickly removing an administrator if needed.
Session expiration for enhanced security.
For added security, Timecounts sessions will automatically expire after 12 hours of inactivity. Don't worry—if you’re actively working in a session, you won’t be logged out unless a security vulnerability has been identified.
Ongoing security monitoring and support.
We regularly monitor Timecounts for any security issues. If you have any concerns about security, please reach out to us at [email protected]