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Understanding GDPR and Your Data Rights with Timecounts
Understanding GDPR and Your Data Rights with Timecounts

How we protect your personal data and empower you to control it.

Updated over a month ago

GDPR and Timecounts.

GDPR (General Data Protection Regulation) is a European Union regulation designed to improve data security and privacy for EU citizens and give users greater control over their personal data. At Timecounts, GDPR compliance is a top priority. We’re committed to ensuring transparency, security, and privacy for all users in the EU or elsewhere.

What Does GDPR Mean for Me?

For Organizations: GDPR means greater transparency on how personal data is processed. You’ll have clearer insight into data handling and user rights.

For Users/Volunteers: GDPR ensures your personal data is more secure, and you now have more control over how your data is used.

Your rights under GDPR.

GDPR grants users several important rights over their personal data. These include:

  • The Right of Access: Request information about the personal data we hold.

  • The Right to Rectification: Update incorrect or incomplete data.

  • The Right to Erasure (Right to be Forgotten): Request deletion of your personal data.

  • The Right to Data Portability: Receive your data in a commonly used, machine-readable format.

  • The Right to Object: Object to how your data is processed.

How to exercise your GDPR rights.

  • For Users/Volunteers:

    • Access and update your data by logging into your account settings.

    • Request your full personal data by emailing [email protected].

    • To delete your account and all associated data, email [email protected]. You’ll receive a confirmation within 24 hours.

  • For Organizations:

    • Handle data subject requests, including access or deletion, in compliance with GDPR.

    • Manage user data and form responses directly via your Timecounts account settings.

    • If a volunteer requests data deletion, you can remove specific data or entire profiles within your organization’s account.

What's personal data?

Personal data refers to any information that can identify you, either directly or indirectly. This includes:

  • Name, email, phone number, or other personal identifiers

  • Information collected by an organization you are volunteering with, such as data you’ve provided on forms or details entered into your private profile

How we protect your personal data.

We take data protection seriously. Timecounts integrates GDPR-compliant practices across all levels, ensuring your data is secure and your rights are respected.

Data Processing Agreement (DPA).

Organizations using Timecounts can request a Data Processing Agreement (DPA) to formalize our handling of personal data in accordance with GDPR.

Contact support.

If you have any questions about GDPR or want to exercise your rights, please email us at [email protected]. We’re here to help!

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