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Navigating Timecounts as an organizer
Navigating Timecounts as an organizer

A quick tour of Timecounts: Finding what you need.

Updated over a month ago

Welcome to Timecounts! As an organizer, you have access to powerful tools that make managing your volunteer program easy and efficient. Here’s a quick overview to help you navigate the platform effectively.


Dashboard

  • The organization's dashboard provides a snapshot of your volunteer program, highlighting pending tasks and showing who is scheduled for today.

Directory

  • You can access your list of volunteers and manage their profiles in this section. Here, you can view detailed information about each volunteer, filter the list based on specific criteria, and easily communicate with them. You can also move volunteers to inactive status, manage groups, and review new volunteers during onboarding.

Inbox

  • The Inbox serves as your communication center for messages from volunteers. Stay updated on inquiries and responses to any questions or concerns. This team inbox allows you to delegate tasks to other organizers while ensuring transparent communication with your volunteers.

Schedules

  • Manage and view upcoming shifts and volunteer assignments in this section. It allows you to create and maintain ongoing shift schedules for your volunteer community.

Events

  • Create, edit, and manage events for your volunteer program. Based on your needs, you can set up various types of events, including one-time events, recurring events, and larger activities that require specific roles through shift assignments.

Applications

  • Review volunteer applications for specific roles or projects. You can track candidates and manage the screening process, ensuring you qualify volunteers who need this status to sign up for restricted shifts.

Track

  • Review, log, and approve volunteer hours. The track section allows you to log contributions and assess volunteer engagement, serving as a centralized hub for managing volunteer time crediting.

Report

  • Generate reports on volunteer participation and hours. This feature allows you to filter data based on timeframes, get totals, export information, and view leaderboards showcasing total volunteer hours.

Hub Editor

  • In the Hub Editor, customize your volunteer hub to reflect your organization's branding and messaging. Here, you can update logos and tell the story of your volunteer program, highlighting what volunteers can expect. You can also add content blocks, FAQs, resources, and more.

Form Builder

  • Create custom forms to collect information from volunteers. These forms are linked to activities, adding an extra layer of review and screening to enhance your volunteer management process.

Kiosk

  • Set up kiosk mode to enable scheduled volunteers to check in and out of activities on-site effortlessly. This feature will provide an accurate record of volunteer hours and attendance.

Settings

  • Configure your organization’s details, preferences, and account settings. Keep your contact information, privacy settings, and branding up to date.

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