Managing declined and archived volunteers in an application

This feature is available on Grow and Pro Plans.
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This article applies to Applications and the Application Screening process. If you're managing volunteer onboarding, some statuses and actions may work differently.

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Volunteers who have been declined or archived appear in the Archived view of the application's Screening tab.
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If a volunteer was previously declined but should now be accepted, change their status to Qualified.
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You can update an individual volunteer using the status dropdown beside their name or select multiple volunteers using the checkboxes and perform the action in bulk.
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If you'd like a volunteer to submit a new application from the beginning, select Remove.
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Removing a volunteer completely disconnects them from the application and allows them to apply again as a new applicant in the future.
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The New status is reserved for volunteers whose applications have not yet been reviewed. To avoid confusion, Timecounts does not allow volunteers to be moved back to New status. If a volunteer needs to start over, remove them from the application and have them apply again.