Timecounts

Last updated: June 1, 2026. Timecounts engages a limited number of third-party service providers ("subprocessors") to support the delivery of our Services.

Before working with a subprocessor, we review their privacy, security, and confidentiality practices. Each subprocessor processes only the personal data required to perform its specific function.

A subprocessor is a third party engaged by Timecounts to process personal data on our behalf.

Subprocessors help us operate the platform and provide services such as cloud hosting, email delivery, customer support, payments, document storage, and security monitoring.

These providers help host, secure, and operate the Timecounts platform.

These providers support specific functionality within Timecounts or assist our team in operating, supporting, securing, and improving the service.

In accordance with our Data Processing Agreement (DPA), Timecounts will provide at least 30 days' notice before adding or replacing a subprocessor.

Any changes to our subprocessor list will be published on this page.

Timecounts works only with subprocessors that provide appropriate privacy, security, and data protection commitments through their service agreements or Data Processing Agreements.

These agreements help ensure personal data is protected from unauthorized access, disclosure, alteration, loss, or destruction.

Timecounts maintains appropriate safeguards for international data transfers where required.

Depending on the provider and jurisdiction, these safeguards may include:

- Standard Contractual Clauses (SCCs)
- Adequacy decisions
- Data privacy frameworks
- Other lawful transfer mechanisms

Data Processing Agreement (DPA) <a href="https://timecounts.org/dpa" rel="nofollow noopener noreferrer" target="_blank">https://timecounts.org/dpa</a>

Related article: <a href="https://help.timecounts.app/en/articles/7850608-gdpr-and-your-data-rights-with-timecounts">GDPR and your data rights with Timecounts</a>

<a href="https://help.timecounts.app/en/articles/7850542-request-account-deletion">Request account deletion</a>

If you have questions about our subprocessors or privacy practices, contact:

<a href="mailto:privacy@timecounts.org" rel="nofollow noopener noreferrer" target="_blank">privacy@timecounts.org</a>

Learn which third-party providers help deliver Timecounts and process data on our behalf.

List of Timecounts Subprocessors

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Subprocessor	Purpose
Amazon Web Services (AWS)	Cloud infrastructure and hosting
Heroku (Salesforce)	Application hosting and deployment
Cloudflare	CDN, DNS management, DDoS protection, and SSL termination
Google Analytics	Website analytics and usage insights

Subprocessor	Purpose
Anthropic	AI-powered features, content generation, and customer support assistance
Checkr	Volunteer background checks
Double the Donation	Volunteer and donation matching services
Google Workspace	Internal communication, email, meetings, and document storage
Intercom	Customer support, help center, onboarding, and product communications
Linear	Product development, issue tracking, and customer support workflows
Mandrill / Mailchimp (Intuit)	Transactional and notification emails
OpenAI	AI-powered features, content generation, and customer support assistance
Sentry	Error monitoring and diagnostics
Slack	Internal team communication and operational support
Stripe	Payment processing
Twilio	SMS messaging
Uploadcare	File and document upload storage
Xero	Accounting and invoice management

List of Timecounts Subprocessors

What is a subprocessor?

Infrastructure subprocessors

Service subprocessors

Subprocessor notifications

Data Processing Agreements

International data transfers

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