Skip to main content
All CollectionsOrganizing VolunteersDirectory
Preparing your volunteer list for import
Preparing your volunteer list for import

Learn about how to get your csv file of volunteer data ready for importing into Timecounts.

Updated this week

Step One: Export and consolidate data
Begin by exporting data from your existing systems or spreadsheets into a .csv file. Consolidating data into one spreadsheet will make importing contacts easier.

Step Two: Decide on the data to import
Consider what data you need to bring into Timecounts. This is a chance to start fresh and organize your data with new volunteers in mind.

Step Three: Create database fields in timecounts
After reviewing your data, set up custom database fields in Timecounts for anything beyond basic fields like name, email, address, and phone. This ensures your data has a designated place when you import it.

Step Four: Check column titles and data
Double-check that your spreadsheet’s column titles match the database fields in Timecounts. Ensure each column has all the necessary information to make syncing and importing smoother.

Step Five: Save as a .csv and import
When saving your document, select “.csv” as the file type from Excel, Google Sheets, or another service. You’re now ready to import the file into Timecounts—follow these instructions to import your list.

Full Name

If first and last name is inside the same cell.

First Name

First name in a single cell.

Last Name

Last name in a single cell.

Primary Email

Required. Must be formatted as an email.

Primary Phone

This is the volunteer's phone number that will be used for SMS.

Street Address

City

State/Province

ZIP/Postcode

Country

Date of Birth

DD-MM-YYYY. Change the written format of Jan 1, 2024, to number format in the preferred format of your organization settings.

Skills

Separate with a comma if more than one answer.

Availability

No import option

Tags

No import option

Custom Database Fields

Use the label created for each field type below.

Price

No import option

Short Answer

Up to 20 characters.

Long Answer

Unlimited characters.

Checkboxes

Separate with a comma if multiple answers.

Multiple Choice

Single answer.

Dropdown

Single answer.

Agreement

No import option

Date

DD-MM-YYYY. Change the written format of Jan 1, 2024, to number format in the preferred format of your organization settings.

Number

Use only numbers.

Phone

Use the label of the field you created.

Website

URL format

Email

Email format

Work

There is no import option.

School

There is no import option.

Name

There is no import option to avoid confusion with volunteer name.

Address

Import with commas and use the full address in the cell. This is not the primary address.




Did this answer your question?