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Update your email address

Learn how to change the email address associated with your Timecounts account.

Change your email address

If you already have a Timecounts account, you can update your email address from your profile settings.
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Open your User Dashboard and select Profile. Under Contact Information, update your email address and save your changes.
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"Email already in use"

If you receive an Email already in use message, it usually means a separate Timecounts account has already been created with that email address.


Contact [email protected] and we'll help you resolve the issue so you can update your account.
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Haven't created a Timecounts account yet?

If an organization has invited you to volunteer or added you to their directory, but you haven't created a Timecounts account yet, the organization can update your email address on your behalf.
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Because you haven't signed up yet, your email address is only stored on your volunteer profile and is not yet linked to a Timecounts user account.

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