This feature is available on the Pro Plan.
Why use a cutoff time?
Setting a cutoff time helps prevent last-minute changes that can disrupt your planning. By confirming volunteers or attendees in advance, you avoid surprises, such as someone unexpected showing up, which can throw off your carefully arranged lists and logistics. This ensures you have enough time to prepare, coordinate resources, and create a smoother experience for everyone involved.
How to set a signup cutoff time.
You can set a cutoff time if you want to prevent last-minute signups for your events and shifts. To do this, go to Settings > Preferences and look for Signup Cutoff Time. The default setting is 0, meaning people can sign up until the moment the event or shift starts. After this, Timecounts will either hide the shift or disable the signup button on the event page.
You can adjust the cutoff to a time frame that works best for your organization, such as 3 hours before the event, then click Save at the bottom of the page.
If you set the cutoff time far in advance, it's a good idea to inform volunteers in your orientation or handbook so they understand this policy is specific to your organization.
This preference will apply to all activities across your organization, so if you work with a team, keep them informed of any changes that may affect their signups.