Why clear or delete shifts?
Sometimes, shifts must be cleared or deleted to keep your schedule organized. Here are a few common reasons you might consider this action:
You canceled a shift and want to remove it to prevent signups.
You added shifts that are no longer needed.
You scheduled the wrong location and need to start over.
You were testing the schedule and decided to make changes.
Manually deleting a shift.
If you only need to clear a single shift or a few shifts, doing it manually is the easiest option.
To delete a shift, click on the shift you want to remove. This will open the shift card. Press the Edit Shift button, and a popup will appear where you can select Delete.
If volunteers are assigned to the shift, Timecounts will warn you and give you the option to send a cancellation email. If no volunteers are assigned, the shift will be removed from your schedule once the popup closes.
Clearing shifts in bulk.
To quickly remove a specific block of shifts from your schedule, use the Clear Schedule button, which is represented by a trash icon within the schedule.
A popup will appear when you press the Clear Schedule button, allowing you to select which shifts you want to delete. First, choose the date range, then select the positions you wish to clear. You can use the "Select All" option or choose one or more positions individually.
Like deleting individual shifts above, we will scan all selected shifts before deletion to inform you if any volunteers are associated with them. You’ll then have the opportunity to send a cancellation email. If volunteers are signed up for multiple shifts, they will receive a single email consolidating all canceled shifts.
Note: Once a shift is deleted, it cannot be recovered. Please ensure that your decision is final before proceeding.