Unlimited forms are available on the Pro Plan.
How forms work in Timecounts.
Forms are sets of questions you ask people to complete online. Timecounts includes an easy-to-use built-in form builder, which is especially helpful if you’re familiar with drag-and-drop tools. You can use this feature to create custom forms for various purposes, such as onboarding, event signups, applications, and more.
Why Timecounts forms are unique:
Linked to activities: Forms work best when linked to specific activities, like events or applications. On their own, forms don’t provide controls for approving or declining submissions.
Database integration: Forms can utilize database fields, meaning any information submitted will automatically update the volunteer’s profile card and your directory.
Smart field features: Timecounts automatically hides fields that volunteers have already filled out to streamline the signup process. While you can override this, the system prioritizes a quick and seamless volunteer experience.
Prefilled information: Forms automatically prefill the volunteer’s name and email, as this information is already part of their Timecounts login.
Note: Before editing your form, please add all the database fields you plan to use.
Creating a form.
To manage your form(s), go to the Form Builder in the main navigation. If you're on the Free Plan, this will automatically open your Primary Form for editing. If you're new to Timecounts, we recommend using the Primary Form to onboard new volunteers when they sign up with your organization.
On the Pro Plan, you'll see a list of all your forms. Click the New Form button in the top right corner to create additional forms. A popup will appear where you can give your form a name (which you can edit later). The form name is for internal use only so that volunteers won't see it, but make sure to choose something recognizable for easy reference in your forms list.
Building and editing a form.
All forms begin with two fields: Name and Email. These are required fields because they are part of the Timecounts login. Volunteers won’t need to fill these out again, but they will appear in all form edit views to prevent you from accidentally adding duplicate fields.
Changing the name of a form
To edit a form's name, click the Details tab at the top of the form. Change the form name and press Save. The updated name will appear at the top of the form. While this name is not visible to volunteers, updating it can help clarify the purpose of your forms.
The purpose of a primary form.
When you first join Timecounts, your organization starts with a Primary Form on the Free Plan to help simplify volunteer management. This form is fixed, cannot be deleted, and remains available across all plans. We recommend using the Primary Form for onboarding new volunteers to keep things consistent and smooth the process. If you upgrade to unlock unlimited forms and later downgrade, you'll lose access to all forms except the Primary Form.