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A quick guide to launching your volunteer hub
A quick guide to launching your volunteer hub

Step-by-step instructions to set up your hub on Timecounts.

Updated over a month ago

What is the Hub?

The Hub is your volunteer portal—a central place for people to get involved, whether applying for roles or signing up for scheduled volunteer opportunities. When you created your organization on Timecounts, you selected a custom URL for your Hub. This is the URL you’ll share with volunteers to access your hub.

Design your hub in minutes with four easy steps.

Publishing your Hub is essential for all organizations, as it serves as the primary portal where volunteers can log in to view and join opportunities. You have control over how much time you spend customizing your Hub, but following the quick steps below, you can publish it and go live in just a few minutes. Your Hub can remain a work in progress as you fine-tune it to fit your volunteers’ needs or collaborate with your marketing team to align it with your organization’s voice.

Go to the Hub Editor and follow these steps:

  1. Add a Header Image
    Click Edit Photo in the bottom left corner of your Hub's landing page to upload a header image. While not required, an image helps your Hub look more professional. If you don’t have suitable photos, try using free resources like Unsplash. Adding a title and subtitle is also recommended to let volunteers know they’re in the right place.

  2. Choose Your Theme Colors
    Select theme colors representing your brand and ensure your buttons and text are visible. Use the card on the right side of the Hub Editor to adjust your Hub’s branding. The colors you choose here will carry over to all opportunity pages, such as applications, events, and shift signups.

  3. Add Images to the Find Opportunities Page
    Click on the Opportunities tab at the top of the Hub Editor to access this page. Here, you’ll find a basic layout with sections for Applications, Events, and Shift Schedules. These sections, called Categories, act like folders to guide volunteers through the types of opportunities available. Customizing the images in these categories helps make the page user-friendly and visually engaging.

  4. Publish Your Hub
    Once you've completed these steps, you’re ready to go live! Click the Publish button in the top right corner, then use the Share button to copy the public URL of your Hub. Add this link to your organization’s website and share it with new and returning volunteers.

Remember, you can continually enhance your Hub with different blocks and add or edit content as you learn what works best for your volunteers. ​Check out this article to learn more about designing a hub your volunteers will love.


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