This feature is available on the Pro Plan.
Why use event labels?
When you publish events for signup, they automatically appear in the Events section of your hub's Opportunities page. By default, users can filter events by Location and Date Range. However, creating custom filters using Event Labels can provide flexibility and clarity for many organizations.
Event Labels allow you to group events based on specific criteria, such as:
City or Neighborhood
Program or initiative
Event type or purpose
These labels help volunteers find opportunities that align with their interests and needs, improving their experience and increasing engagement. For example, you can label events with a city name ("Downtown") or program title ("Youth Outreach"), ensuring that your events stand out to the right audience.
Creating event labels.
To create event labels:
Navigate to Settings > Event Labels.
In the top-right corner, click Add Label.
Enter the label name in the popup window and click Save.
Event labels are organized alphabetically for easy navigation.
Giving your custom filter a name.
You can rename the custom filter at the top of the Event Labels page in Settings. By default, it is named 'Filter by Labels,' but depending on how you use event labels, you can change it to something more relevant, such as 'Neighborhoods,' 'City,' or 'Program. ' This custom name will appear to volunteers when they filter events on the hub. Type in the new name you wish to give this filter and click outside of the field for it to save automatically.
Turning on the custom event filter.
Since this feature is optional, you need to toggle the event filter from Hide to Show to be visible to volunteers on the hub and press Save at the bottom of the page.
Associating a label with an event.
To associate a label with an event, open the event and click on Details at the top. Please scroll down to the Event Filter Label section, select the desired label from the dropdown menu, and click Save to apply it.
How volunteers will experience event labels.
Volunteers will see a filter on the Events page within your Opportunities section, allowing them to filter events based on the selected criteria. On desktop, this filter will appear on the left-hand side at the top of the filter options. It will be located at the top of the filter popup on mobile.
The dropdown will only display event labels associated with your published events, ensuring volunteers don’t need to scroll through the complete list of labels you see as an organizer in Settings.
Editing event labels.
To edit an event label:
Go to Settings > Event Labels.
Click the pencil icon next to the label you want to edit.
Update the label name in the popup window and click Save.
Deleting event labels.
To delete an event label:
Navigate to Settings > Event Labels.
Click the trash icon next to the label you want to remove.
A warning popup will appear if the label is associated with active events. Confirm your decision to delete the label, keeping in mind that it will be removed from any associated events.