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Understanding onboarding options
Understanding onboarding options

Learn the different functions of onboarding flows for new volunteers.

Updated over 2 weeks ago

Once you've designed your volunteer hub, you'll want to start thinking about Onboarding. There are a few things to consider, so we'll walk through those step by step. If you go to the Hub Editor and click on Details across the top, this is where you will find most of your preferences relating to the onboarding of new volunteers.
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Three options for onboarding:

1. Open Registrations: 95% of organizations will select this option, so we have it as default. It allows organizations to select a form for new volunteers to complete and customize the text on the CTA button.

2. Link Registrations: This option allows you to customize the button and put in your own URL that you wish to direct people to. Most of the time, this will direct people to the Find Opportunities page or to the Applications List view. What is important to know about this option is that it masks the standard New Volunteer Onboarding option and redirects people to a different part of Timecounts.

3. Closed Registrations: Event-based organizations may choose to use this option if their recruitment has paused temporarily or if they are too overwhelmed to handle new volunteer signups. We do not advise using this option for active organizations, as there is a better way of handling volunteer interest by letting them know when they can hear back from you.

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